Whether it's deposits, withdrawals, bonuses, or your account — we're here to help with anything.
Browse the categories below to find the information you need.
Account Registration & Login
All methods including bKash, Nagad & Rocket
Withdrawal Rules & Processing Times
Details on All Offers & Bonuses
Game Rules, Live Casino & Slots
Account Security & Privacy Policy
App Download & Usage Guide
Points System & Membership Benefits
Opening an account on 8000 Taka is quick and easy. Just follow a few simple steps and you're ready to go.
Click the "Register" button in the top menu and enter your mobile number.
You will receive an OTP on your number. Enter it to verify your identity.
Set your name and password. Make sure all details are accurate — you'll need them when making withdrawals.
Deposit a minimum of ৳500 and claim your 100% welcome bonus.
Please Note: Each person may only register one account. Opening multiple accounts violates 8000's policies and may result in account suspension.
On the login page, click "Forgot Password". Enter your registered mobile number, receive an OTP, and set a new password.
Depositing and withdrawing on the 8000 platform is fast and straightforward.
Always use your own number or account when making a deposit. Using someone else's account may cause issues.
Withdrawal requests submitted after 11 PM are processed the following morning. VIP members, however, have access to 24-hour withdrawal service.
Here are the most frequently asked questions, along with their answers.
From the moment you join 8000 Taka to the moment you win, our Help Center is with you every step of the way. We know new players often have questions—especially about deposits, bonuses, and withdrawals. This page is designed to help you find answers quickly, whatever the issue.
Many players wonder whether their money is truly safe on the 8000 platform—and the answer is yes. Our payment system is secured with international-standard SSL encryption, and your wallet details are never shared with any third party. Every transaction triggers an SMS confirmation sent directly to your phone.
During cricket season or major tournaments, thousands of players place bets at the same time—yet 8000's servers keep running without interruption. Our infrastructure is built to handle peak traffic without slowing down. Whether you're on mobile or desktop, 8000 runs just as smoothly on any device.
Bonus terms can be confusing, so here's a simple breakdown: any bonus you receive cannot be withdrawn directly—you must first place a certain amount in bets. This is called a wagering requirement. Typically, once you've wagered 10–20x the bonus amount, it becomes withdrawable. 8000's bonus terms are among the most straightforward in the market.
If your internet connection drops while playing Live Casino, 8000 has an automatic recovery system in place. Once your connection is restored, you can continue right where you left off. If a bet gets stuck mid-way, contact support and it will be manually reviewed and resolved.
8000 takes responsible gaming seriously. We want our players to enjoy gaming for entertainment, not to develop an addiction. That's why our platform offers daily deposit limits, self-exclusion, and cooling-off periods. If you feel you're losing control of your gaming, talk to us—we're here to help.
Our Help Center offers support through three channels: Live Chat, email, and phone. Bangla-language support is available. The 8000 support team is active at night and on holidays too. No matter how small your issue, we give it our full attention.
Reach our support team in whichever way works best for you.
For the fastest resolution, use Live Chat. Average response time is just 30 seconds.
Online NowFor detailed issues, reach us by email. Including screenshots and a clear description will help us resolve your issue faster.
Response within 1–6 hoursCall us in Bangla from 8:00 AM to 11:00 PM. VIP members enjoy 24-hour phone support.
8:00 AM – 11:00 PM
8000 believes gaming should be a source of entertainment — not stress or anxiety. That's why we have a range of player protection tools in place.
Set your own daily, weekly, or monthly deposit limits.
If you need a break, you can pause your account yourself at any time.
Betting is automatically stopped once you exceed a set loss limit.
If needed, contact support for gaming counselling assistance.
If you answered "yes" to any of the questions above, please reach out to our support team or Responsible Gaming Read this page.