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8000 Taka FAQ — Your Questions, Our Answers

From registration to withdrawal, bonuses to gaming — find simple answers to all common questions in one place.

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Account
Registration & Login

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Payment
Deposit

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Payment
Withdrawal

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Offers
Bonuses & Promos

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Gaming
Games

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Security

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Account — Registration & Login

Signing up with 8000 is quick and easy. registration page and create your account in just 3 steps using your name, mobile number, username, and password. The entire process takes no more than 2 minutes. Once registered, you can make a deposit and start playing right away.
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Only one account can be created per mobile number. Creating multiple accounts is a violation of our terms and may result in all accounts being suspended and balances forfeited.
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Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password and log back in.
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After 5 consecutive incorrect password attempts, your account will be automatically locked for 30 minutes. Please try again after 30 minutes. If the issue persists, Help Center Reach us via live chat.
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KYC (Know Your Customer) is an identity verification process. To make a withdrawal, you'll need to submit a copy of your NID or passport. This protects your account and helps prevent financial fraud.
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To close your account Help Center Contact us. Or Responsible Gaming You can use the self-exclusion or cooling-off option from the page. Make sure to withdraw your balance before closing your account.
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You must be at least 18 years old to register and play on 8000. Age is verified during registration and again through the KYC process. Accounts found to belong to minors are terminated immediately.
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Once registration is complete, your username generally cannot be changed. However, the support team may be able to assist in special circumstances. Please choose your username carefully at the time of registration.
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Deposit — Adding Funds

After logging in, click the "Deposit" button. Select bKash, Nagad, or Rocket, enter the amount, and complete the payment. Your balance is usually updated within 1–3 minutes. The minimum deposit amount is ৳200.
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The minimum deposit is ৳200. The maximum deposit depends on the limits of each payment method. For bKash and Nagad, you can deposit up to ৳50,000 per day. Higher limits apply for VIP members.
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Please wait 5–10 minutes. If your balance still hasn't been credited, take the transaction reference number from your mobile banking app and Help Center Contact us via Live Chat and we'll resolve it quickly.
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8000 does not charge any deposit fees. However, your mobile banking app (bKash/Nagad) may apply its own transaction charges, which will be displayed within the app at the time of deposit.
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8000 currently supports bKash, Nagad, and Rocket. More payment options will be added in the future. Deposits via all supported methods are typically instant.
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Yes! 8000's Responsible Gaming feature lets you set daily, weekly, or monthly deposit limits. Access this option from your account settings. For more details, Responsible Gaming View the page.
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As soon as possible Help Center Contact us. Keep a screenshot of the transaction and the reference number handy. Our team will review the situation and provide the best possible resolution.
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Withdrawal

Withdrawal requests are typically processed within 24 hours. With a completed KYC verification, it can often be done in as little as 1–3 hours. During peak periods, it may take up to 48 hours. Contact support if you experience any issues.
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The minimum withdrawal is ৳500. KYC verification must be completed before withdrawing, and any wagering requirements on your balance must be fulfilled (if a bonus was claimed).
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Common reasons for withdrawal rejections: incomplete KYC verification, unmet bonus wagering requirements, or a pending security check. The reason will appear in your account notifications. Contact support for further assistance.
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Bonus balance cannot be withdrawn directly. Once the wagering requirement (typically 5–20x) is met, the bonus converts to real balance, which can then be withdrawn. Terms vary for each bonus — On the promotions page View details.
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8000 generally does not charge withdrawal fees. However, bKash or Nagad may apply their own cash-out charges. A small processing fee may apply if you exceed a certain number of withdrawals in a given month.
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You can cancel a withdrawal yourself from your account as long as processing hasn't started. Once it shows as "Processing", cancellation is no longer possible. Contact support if you need to cancel quickly.
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For security reasons, withdrawals can only be made to your KYC-verified number and identity. Sending to a different number is not possible — this is in place to protect your funds.
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Bonuses & Promotions

After your first deposit following registration, a 100% welcome bonus will be automatically credited to your bonus balance — no separate code required. For full terms and conditions, Promotions page View.
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Wagering requirements mean you must place bets totalling a specified multiple of your bonus amount before it can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager ৳10,000 before it becomes withdrawable.
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Wagering requirements must typically be met within 7–30 days of receiving a bonus. If the period expires, the bonus balance will be cancelled. The validity period for each bonus is listed on the promotions page.
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Refer a friend to 8000 using your referral code or link. Once your friend makes their first deposit, you'll receive a referral bonus. You can find your referral code in your account profile. Details On the promotions page View.
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A percentage of your net losses over a set period (typically weekly) is returned to you as cashback. Cashback usually comes with low or zero wagering requirements. For more details, Promotions page View.
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Voucher code available Voucher Page and in promotional emails. Simply enter the code in the voucher code box at the time of deposit, and the bonus will be applied automatically.
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Yes, you can opt out of the bonus. Simply select the "No Bonus" option at the time of deposit. A balance without a bonus can be withdrawn at any time with no wagering requirements.
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Yes, VIP members enjoy exclusive reload bonuses, higher cashback rates, a dedicated account manager, and faster withdrawals. To find out more, VIP page Visit.
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Games & Gaming

8000 offers thousands of games, including slots, Live Casino (Baccarat, Roulette, Blackjack), Sports Betting (cricket, football), lottery, and crash games. To browse all games, Games Page Visit.
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Yes, 8000 is fully mobile-optimized. You can play directly in the browser on both Android and iOS devices. Keep an eye on the site for updates regarding a dedicated app.
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Yes, 8000's Live Casino features real, trained dealers who run the games via live streaming in real time. Watch every moment in crisp, high-definition HD.
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Yes, all games on 8000 are powered by certified RNG (Random Number Generator) technology and are regularly audited by independent third-party reviewers. No game outcome is predetermined.
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For those who love placing high-value bets High Roller Section. Here you'll find higher betting limits, exclusive tables, and special privileges.
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First, check your internet connection. Refresh your browser and clear the cache. Try using a different browser. If the issue persists, Help Center Let us know — our technical team will assist you.
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Lottery page Purchase a ticket, enter the draw, and check the results. All draws are fully transparent and RNG-verified. Prize money is automatically credited to the winner's account.
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If your connection drops, the game continues running on the server. Once you reconnect, you'll be able to see the result. If a game is cancelled due to a technical issue, your bet amount will be refunded.
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Security & Privacy

Yes, 8000 uses 256-bit SSL encryption. Your personal details, password, and financial information are fully encrypted. We never sell your data to third parties.
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Change your password immediately and Help Center Contact emergency support immediately. Our team will secure your account right away. Make sure login notifications are enabled on your email.
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Responsible Gaming page Go there. You'll find deposit limit, self-exclusion, and cooling-off tools. 8000's support team is ready to assist with complete confidentiality.
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Your information is used solely for account management, payment processing, and security verification. For more details, please see our Privacy Policy Read more.
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Always use the official URL 8000-taka.com. No 8000 staff member will ever ask for your password or OTP. Do not click on unknown links. If you receive a suspicious message, report it to support immediately.
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Go to the "Security" section in your account settings to enable two-factor authentication (2FA). You'll receive a one-time OTP on your mobile each time you log in, making unauthorised access virtually impossible.
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Multiple accounts, fraud, or bonus abuse may result in temporary or permanent account suspension and balance forfeiture. For details, Terms & Conditions Read more.
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Couldn't find an answer? Type your question in the search box above, or Help Center speak directly with our team.

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